場面遷移ネットGUI シミュレータによるマルチエージェントサービスフローシミュレーション

概要

論文の詳細を見る
Recently,a new academic fi eld,"service engineering" has been very actively investigated.However,there are few eff ective software tools to simulate and evaluate services designed based on the concept of service engineering.In the past,the authors proposed a service fl ow simulation method using scene transition nets(STN) which is a graphic modeling and simulation method for discrete-continuous hybrid system.However,this method does not consider how to simulate complex service flows including interactions between persons in services.In this paper,the authors propose multi-agent service flow simulation method in order to simulate complex services. The experimental results of a restaurant service including agents' interactions showed the availability of our method.
産業技術大学院大学の論文