三要素FMEAを用いたユーザーエラーの予測とガイドワードを用いたエラー予測の自動化(<特集>知識マネジメントの工学的アプローチ)

概要

論文の詳細を見る
In reliability and safety, human factors play important roles. For preventive measures, advance disclosure of both potential human errors and hazards of systems is very important. This manuscript presents a three-element FMEA that takes into account human error, equipment failure and their environment. Using this method, the analysis of product reliability and safety can be implemented both systematically and comprehensively. Also, two methods that reveal human errors are presented: guide words analysis of human errors and similarity analysis of product use focused on the function of a product. The former focuses on deviations from the correct use, and the latter focuses on uses that manufacturers had not intended for their products. More than 95 percent of the errors that cause consumer product accidents were revealed in a list from a reporting information system by applying the proposed methods to find error modes for three kinds of consumer products.
社団法人日本品質管理学会の論文
2005-01-15