C13 サービスデザインの枠組み(サービスデザイン(特設テーマセッション),「想像」する「創造」〜人間とデザインの新しい関係〜,第56回春季研究発表大会)

概要

論文の詳細を見る
This paper discusses a Design Method needed for designing a service. It has two aspects, synthesis and analysis. The method of synthesis is generally something with which to create a new design. Services are diverse and have various attributes. It is necessary to create a new method which can express and decide various attributes of service. The method of analysis is employed before one determines design guidelines and design specifications. In service design, we need a "wide and deep" research in order to extract a "wide" range of various users in order to put the original spirit of service into practice: "Do for others what you wish others to do for you.", and in order to make a "deep" search to find the hidden needs of users and what they want producers to do.
日本デザイン学会の論文
2009-06-20