参加者の発言を促進する工夫を取り入れた原子力発電所組織で実施しやすいヒヤリハット活動手法の提案と実践

概要

論文の詳細を見る
In a “hiyarihatto” activity, workers report and discuss incident cases related to their work. Such an activity is particularly effective for cultivating participants' attitudes about safety. Nevertheless, a conventional face-to-face hiyarihatto activity includes features that are inappropriate for conduct in a nuclear power plant organization. For example, workers at nuclear power plants are geographically distributed and busy. Therefore, they have great difficulty in participating in a face-to-face hiyarihatto activity. Furthermore, workers' hesitation in discussing problems inhibits the continuation of their active participation. This study is conducted to propose a hiyarihatto activity with an asynchronous and distributed computer-mediated communication (CMC) for a nuclear power plant organization, with the demonstration of its effectiveness through field practice. The proposed method also involves the introduction of special participants who follow action guidelines for the promotion of the continuation of the activity. The method was used in an actual nuclear power plant organization. Results showed that the method is effective under some conditions, such as during periods without facility inspection. Special participants promoted the activity in some cases. Moreover, other factors affecting the activity and some improvements were identified.