会話における関係性コミュニケーションパターンが及ぼす情動的反応の変化 : GSRとRCCCSを用いて

概要

論文の詳細を見る
The purpose of this study was to clarify the type of emotional response caused by certain styles of speech communication in interpersonal relationships using galvic skin response (GSR) and semi-structured interviews and, on this basis, to identify effective communication skills that can be used in nurse-patient relationships. Subjects were sixteen nursing students (age : 18.2±0.4). Methodology consisted of taking GSR measurements while conducting two different styles of conversation (subordinate/neutral style and dominant/managerial style) based on RCCCS classification and subsequently interviewing the subjects concerning their emotional response to each style. The study showed that the subordinate/neutral style was effective in developing interpersonal relationships by creating feelings of "relaxation" and "enjoyment" in the students and encouraging interest and involvement in the conversation. Conversely, the dominant/managerial style was shown to potentially hinder communication by causing "tension" and "anxiety" in the students and reducing their interest and involvement in the conversation.
香川県立保健医療大学の論文