8 ISO・カイゼン統合型品質経営システムの検討^[○!R] : グローバル競争優位の強化へ(21世紀の経営教育)

概要

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The International Organization for Standardization (ISO) enacted the international quality assurance standard called ISO 9000 series in 1987. As a matter of fact, this standard was a challenge by the EU for the Japanese industry which was known for its performance based on the TQC type Kaizen quality system. Japanese manufacturing companies reacted quickly to the EU's challenge, and as many manufacturing units as 6420 already acquired an registration as of March, 1998. More important than this statistics is a fact that some progressive Japanese companies have been attempting, leveraging on the EU challenge, to integrate ISO and Kaizen into a new quality management system to strengthen their global competitive positions. In this regard, I would like to propose an integrated ISO-Kaizen quality management model based on a field research held late in 1996.
2000-03-30