薬剤交付時における外来患者の質問

概要

論文の詳細を見る
Over-the-counter inquiries made by outpatients about drugs, collected in the period of September 1981 to July 1982, were analyzed. A total of 318 outpatients, consisting of 192 females (60.4%) and 126 males (39.6%), presented 322 inquiries. The time for answering the inquiries was measured in 203 patients. In 116 patients (57.1%) pharmacists' answers were finished with in a minute, while in 3 patients (1.5%) it took more than 10 minutes. Contents of inquiries were classified into 8 categories. The most frequent inquiries were about dosage and directions for use of drugs, followed by those about quantities of drugs handed, and those about effect of drugs. The inquiries made by 35 patients (11.0%) were due to pharmacists' errors in dispensing and directions and those by 19 patients (5.7%) due to the contents of prescriptions. This survey is closely related to the practice of patient-oriented pharmacies, and the data thus collected are useful for instructions given to patients and pharmacists alike.
日本医療薬学会の論文
1984-08-20