The Development of a Questionnaire to Assess the Attitude of Active Listening
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概要
- 論文の詳細を見る
The Development of a Questionnaire to Assess the Attitude of Active Listening: Norio MISHIMA, et al. Department of Mental Health, Institute of Industrial Ecological Sciences- Interpersonal relationships are widely recognized as a major source of job stress, and a mental health training program that incorporates active listening (AL) has attracted much attention in Japan. However, few methods are available to assess the attitude of AL easily. To develop a new questionnaire that can measure workers' person-centered attitude (PCA), which is closely related to AL, we formulated a scale of 47 items that describe basic elements of the PCA and AL. This preliminary scale was administered to 536 workers (426 male and 95 female) at two manufacturing companies. Responses to the scale items were subjected toa principal factor analysis followed by a varimax rotation. A scree test suggested three meaningful factors, whose cumulative contribution was 81.2%. These factors were subsequently labeled as "Listening Attitude", "Listening Skill", and "Conversation Opportunity". Both Cronbach's alphas and test-retest reliabilities indicated that all three factors were highly reliable. To examine the validity of the scale, factor scores of lay persons (middle-aged workers) were compared with those of 39 clinical therapists who specialize in psychosomatic medicine. Scores for all three factors were significantly higher for the therapists than for the lay persons. Of the three factors derived from the preliminary scale, the first and second showed remarkable differences between the groups and were retained for their usefulness for evaluating AL. The new scale, the Active Listening Attitude Scale (ALAS), is expected to be a useful instrument for various mental health programs to assess the PCA.
- 社団法人日本産業衛生学会の論文
著者
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Kubota Shinya
Faculty Of Humanities & Social Sciences Ube Frontier University
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NAGATA Shoji
Department of Mental Health, Institute of Industrial Ecological Sciences, University of Occupational
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MISHIMA Norio
Department of Mental Health, Institute of Industrial Ecological Sciences, University of Occupational
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KUBOTA Shinya
Occupational Health Training Center, University of Occupational and Environmental Health (UOEH)
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Nagata Shoji
Department Of Mental Health Institute Of Industrial And Ecological Sciences University Of Occupation
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Mishima N
Ikemi Memorial Clinic Of Mind-body Medicine
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Mishima Norio
Department Of Mental Health Institute Of Industrial Ecological Sciences University Of Occupational A
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Nagata Shoji
Department Of Mental Health Institute Of Industrial Ecological Sciences University Of Occupational A
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MISHIMA Norio
Department of Mental Health, Institute of Industrial Ecological Sciences
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NAGATA Shoji
Department of Mental Health, Institute of Industrial Ecological Sciences
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