某市消防局の消防指令要員の職業性ストレス, 燃えつきおよび抑うつについて

概要

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Command-control operators (CCOs) are firefighters who work in the command-control center and have important roles in the supporting both firefighting and pre-hospital care. The purpose of this study is to investigate the levels of job stress, burnout, and depression among CCOs compared with other firefighters (firefighting unit, ambulance unit, and rescue unit) and to analyze these relationships. Fifteen CCOs and 628 firefighters were all male Japanese and employed in X City Fire Bureau in February 2010. We administered the brief job stress questionnaire, the Japanese version of the Pines Burnout Measure Revised (20 items), and the Center for Epidemiological Studies Depression Scale (CES-D). Results showed that social support, burnout, and depression were worse among CCOs than among firefighters. Analyses of partial correlation adjusted for age showed that poor work environment was significantly correlated with both burnout (r=0.68, p<0.01) and depression (r=0.69, p<0.01) in CCOs. In addition, poor family/friend support was significantly correlated with burnout (r=0.64, p<0.05), and poor supervisor support was significantly correlated with depression (r=0.67, p<0.01) in CCOs. Our results suggest that poor work environment and poor social supports among CCOs might associate with aggravation of their burnout and depression.Key words : firefighters, command-control operators, job stress, burnout, depression