人質提供が信頼性評価におよぼす影響--自発的供出と行為実績の効果

概要

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This research examined the effects of providing a monitoring and self sanctioning system, called “hostage posting” in economics, on the improvement of trustworthiness. We conducted two questionnaire-type experiments to compare the trust-improving effects among the three conditions, (a) a voluntary provision of a monitoring and self-sanction system by the manager, (b) an imposed provision, and (c) an achievement of satisfactory management without any types of provisions. Total of 561 undergraduate students participated in the experiments. Results revealed that perceived integrity and competence were improved to almost the same level in both conditions (a) and (c), whereas these were not improved in condition (b). Consistent with our previous research, these results showed that the voluntary hostage posting improved trustworthiness level as well as a good performance did. The estimation of necessity of the system, however, was not different across these conditions. The implications for management practice and directions for future research were discussed.
公益社団法人日本心理学会の論文