ISO 9000sとTQMの融合による品質経営情報の体系化に関する研究(一般:投稿論文)

概要

論文の詳細を見る
The number of certifications for ISO 9000 in Japan has exceeded 39,000 in the last decade, and increased steadily. In such a situation, the organizations and enterprises that obtained the certification completed the construction of their Quality Management System (QMS) in which the assignment of functions, responsibilities and authorities have been defined. While the effect of the system on the quality management is recognized, the performance that the top management required obviously cannot be evaluated. Therefore, systematization is desired to integrate Q (quality), C (cost), D_1 (delivery), D_2 (quantity), E (environmental), S (safety) and M (morale) with ISO 9000s to form quality management information. This paper proposes the systematic quality management information where the factors of ISO 9000s are integrated with TQM.
日本情報経営学会の論文
2006-06-20