企業におけるコミュニケーション関連学習の位置付けについての研究

概要

論文の詳細を見る
Company employees are required to acquire a variety of subjects relating to their jobs. Among these subjects, communication skills are regarded as one of the most important subjects to learn. This study investigated the results of judgment tests administered to 1,100 subjects: training specialists of a vocational training institute, students of a polytechnic university, university students majoring in education, company employees belonging in the personnel section, and researchers of education at universities. They were given different types of learning contents and situations regarding communication skills, which can be observed at companies in Japan, and were instructed to make a judgment whether each situation could be defined as either education or training, or both. According to the statistical analysis of judgment patterns, training specialists and company employees belonging in the personnel section, who are involved in practical business affairs, tend to regard learning subjects as 'education' compared to the students. The result suggests that they regard communication skills as not only means of conveying information but also abilities to construct good human relationships in the organization, and contribute to business operations.
東海学園大学の論文
2004-03-31