wwHww: An Applecation Framework of Multi-organizational Office Netowrk System

概要

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Now is the time for shifting our view of computerization from work-life to social life, which is called "CS-life" (Computer-Supported Life) in this paper, since the number of end-users increases on the inside and outside of offices. In the first step for CS-life, this paper describes an application framework of the MOON (multi-organizational office network) systems for window work in banks, city offices, travel agents, mail-order companies, etc. based on the philosophy of "All routine work both at office and at home should be carried out by computers." The common protocol for communication between the M kinds of servers at windows and the N kinds of client terminals reduces the number of application interfaces for the MOON systems from M*N to M+N. Application experts at windows become free themselves from frequently asked questions and can spend much time for creative work since they can teach their expertise to agents in computers by themselves and the agents reply to the questions instead. Without visiting the windows, clients can get application forms, understand how to fill in the form and send them since they can operate terminals by themselves. These benefits are ascertained by developing the prototype program for feasibility study.
明治大学の論文