高信頼性組織再考 : 「高信頼性組織」を用いることによって可能となる行為(投稿論文)

概要

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In the field of safety research, the current area of focus for both academics and practitioners is the concept of a "High Reliability Organization" (HRO). It is a safety protocol to prevent accidents and enable rapid response in the event of unexpected incidents. However, an explanation of practice using HRO is insufficient by itself. Initially, research on an HRO involved a detailed analysis of the operations of an organization with low errors. Although, since HRO has changed into a powerful consulting and marketing label (e.g., Bourrier, 2011), appropriately introducing its essence offers better reliability and does not focus on its practice. Therefore, this paper clarifies the features of HRO research followed by a discussion on its limitations and theoretical pitfalls. However, describing these reasons for an HRO is irrelevant and we should instead focus on the implications and practice of the term. Finally, we analyze the use of HRO by companies and researchers to clarify the possibility in HRO research based on the practice based view.
2012-11-30