THE STEPS AND PRACTICAL ACTION AND FRAMEWORK OF EMPATHIC DESIGN

概要

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Empathic design is an emerging issue when conceptual design becomes more important. Basically, it is a user-centered design approach that pays attention to users' feelings, and through this approach with appropriate skill, designers may go close to understand what users' real needs are and create new design, commodity and circumstance to meet various personal or social requirements. It is very crucial for designers to put himself/herself into another's shoes and that is, they must be capable of sharing and understanding users' emotions and feelings in order to find out their potential needs. The research methods adopted are literature review and case studies selected from literature. From this study, we can conclude that there are basic structures for empathic design, which are the third stages and the seven steps. The three stages are identification of problems, solutions by design and evaluation to design, and the seven steps are "Walking into the field", "Careful observation", "Development of ideas", "Affective & cognitive resonance", "Visualization of ideas", "Commercialization", and "Evaluation of design".
2011-07-31