Utilizing Repair Cases of Home Electrical Appliances

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概要

• 論文の詳細を見る

• We have developed a diagnostic Case-Based Reasoning (CBR) system, Doctor, which infers possible defects in a home electrical appliance and lists up necessary service parts. The CBR is suitable to build a diagnostic system for the field service because the CBR imitates how experienced service technicians infer and is able to learn defect trends and novel repaircases from a service report database. In order to apply a CBR system to this real-world problem, Our system has the following new features: 1. Its CBR mechanism utilizes not only repair cases, but also diagnostic rules that are elicited from human experts so that accurate diagnosis can be achieved. 2. Its casebase maintenance mechanism updates the casebase and adapts it to the changing real world.

• 社団法人電子情報通信学会の論文
• 1999-12-25

著者

• Hori S

  Kyoto Pharmaceutical Univ. Kyoto Jpn

• Taki H

  Wakayama Univ. Wakayama Jpn

• Taki Hirokazu

  Faculty Of Systems Engineering Wakayama University

• Hori S

  Inst. Technol. Saitama Jpn

• HORI Satoshi

  Manufacturing Engineering Center, Mitsubishi Electric Corp.

• SUGIMATSU Hiromitsu

  Manufacturing Engineering Center, Mitsubishi Electric Corp.

• FURUKAWA Soshi

  Manufacturing Engineering Center, Mitsubishi Electric Corp.

• Furukawa Soshi

  Manufacturing Engineering Center Mitsubishi Electric Corp.

• Sugimatsu Hiromitsu

  Manufacturing Engineering Center Mitsubishi Electric Corp.

• TAKI Hirokazu

  Faculty of System Engineering, Wakayama University

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