Meta-research on the groupware studies: a case study for groupware evaluation methodologies (評価技法,コミュニティ支援)

概要

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Groupware evaluation has been one of the key issues in groupware research literature. The difficulty of the groupware evaluation comes from the social factors, long-term ness, and the limitations of the intuitive design. Groupware evaluation is the one of the key challenges in groupware studies. It is time consuming, prone to be impacted by social aspects and dynamics and influenced by culture and hidden factors. The author proposes the meta-research concept, which tries to figure out the groupware methodology issues from the past literature. The author analyzes the recent five-year SIG notes of GN in 1998-2003 and the first one-year SIG notes of GW in 1993-1994, in order to pick up the applicable methodologies. The SIG note patterns, reference social networks, and evaluation transition patterns are studied to clarify the current state of art in the groupware evaluation. The results show that the evaluation and questionnaire result report are increased. At the same time, they show that the quantitative evaluation and mutual reference do not show the difference between the early SIG publications and the recent ones The author outlines the strategy for the groupware evaluation studies and describes the exploratory results from this meta-research.
2003-10-23