F-0612 企業間コラボレーションを考慮したアフターセールス支援システムの構築(S42-1 生産システムにおけるソフトウェア技術(1))(S42 生産システムにおけるソフトウェア技術)

概要

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Manufacturing support systems using information technologies such as the remote maintenance system and remote monitoring system are available today. But, objects of those manufacturing support systems are usually machine tools depending on individual machine tool vendors. A mechanism to support the whole manufacturing system consisting of multi-vendor's machine tools with more than one machine tool vendor cooperating does not exist. Moreover, the usual scope of applications covering manufacturing support systems is often limited to the maintenance of machine tools and/or controllers, and it does not include after sales business consulting services. Therefore, this research discusses a manufacturing support system which contains not only maintenance services but also consulting services with inter-enterprise collaboration by engineering companies and machine tool vendors for the manufacturing system consisting of multi-vendor's machine tools. The manufacturing support system is called "After Sales Support Inter-enterprise collaboration System using information Technologies" (Hereafter ASSIST). This paper describes a concept for the planned ASSIST and the development of a prototype of the system.
一般社団法人日本機械学会の論文
2001-08-22