調剤ミス防止対策における調剤室環境整備とヒューマンエラーの関連性の分析
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概要
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We conducted a questionnaire survey in pharmacists working in community pharmacies in order to clarify the relationship between measures for dispensing mistakes by environmental improvements of pharmacies and measures for human error. Simultaneously, we surveyed the main causes of dispensing mistakes relating to human factors. Questionnaires were distributed to 692 pharmacists working in community pharmacies. Valid questionnaires were collected from 486 pharmacists. (Valid collection rate: 70%) The results revealed that the highest risk factor of dispensing mistakes relating to human factors is the psychological and mental situation, which is 69% of all causes relating to human factors. And 7 factors were extracted from the factor analysis of 24 items relating to measures for dispensing mistakes by environmental improvements of pharmacies. Covariance structure analysis clarified the relationship between the 7 factors relating to environmental improvements of pharmacies and 3 factors relating to measures for human error. In addition, we constructed a novel path model that reveals the relationship between measures for dispensing mistakes by environmental improvements of pharmacies and measures for human error. Our model can be used to estimate what kind of environmental improvements of pharmacies we should implement as measures for human error, which includes an arrangement of prescription shelves by the order of the Japanese syllabary in a pharmacy where pharmacists having less knowledge and experience work, and therefore it can be helpful in risk management in community pharmacies.
- 日本医療薬学会の論文
日本医療薬学会 | 論文
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