自然体験施設における利用者評価構造の経時変化と施設マネジメントに関する研究

概要

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The purpose of this study is to clarify changes over time in user evaluation structures (relationships between factors) by a quantitative analysis, and to discuss the validity of facilities management policy of the Nature Center "Forest Kozan" in Noboribetsu City which the designated administrator has ever done. Specifically, a covariance structure analysis (simultaneous analysis of multi groups) was conducted on the data of user satisfaction surveys in 2007, 2008 and 2010, and models of user evaluation structures of each year were constructed by the analysis. These models indicated the effect of facility enhancement and user's maturity on changes over time in user evaluation structures, and the validity of the facilities management policy which laid weight on soft measures.
社団法人日本造園学会の論文