Ten Years of Evaluation Practices in the Prefectures of Japan

概要

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Prefectures have played a leading role in the introduction of evaluation systems into local governments in Japan. At present, almost all local governments have a variety of evaluation systems, most of which adopt quantitative methods to obtain objectivity in the evaluation results. However, there seems to be a number of problems in their handling of data, performance measures and quantitative analysis. This article presents the results from a survey of evaluation systems and quantitative methods used in all the prefectures of Japan. Typical problems are found in the target setting and benchmarking in performance measurement, resident surveys including customer satisfaction surveys and contingent valuation methods, and cost-benefit analyses of public works. This article also discusses how to cope with these problems in evaluation practice.
特定非営利活動法人日本評価学会の論文