A Qualitative Analysis of Conversation in Social Interaction

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The purposes of this article are to report the results of the experiment that examined dyadic conversation process and to discuss the suggestions from these results for future studies on social interaction processes.<BR>Twenty-four undergraduates (half were males and half females) participated in the dyadic conversation situations, and were proposed to talk about one of three themes; landscape of their campus (consumatory communication), where to go on a trip (information-exchange), crowding of the street around their university (problem-solving). Furthermore, combination of sex (male-female) and intimacy of two participants (high or low) were manipulated. Therefore, the factorial design was 3×3×2.<BR>Each protocol was classified into one of eight categories; central or peripheral orientation, new or old information, rational or emotional opinion, or positive or negative evaluation. The former four categories can be integrated into a superordinate level of category which is called protocols for sharing information (IS), the latter four categories are integrated into another one which is called protocols for processing information (IP). The results indicate that (1) individuals use IP more frequently in conversation for problem-solving than for consumatory communication or information-exchange, (2) they use IP less frequently in the male-female condition, and the least when they are not very intimate, therefore (3) protocol categories devised in this study have very high validity. Furthermore, the occurrence ratio of particular types of adjacency pairs was found to be influenced by the type of goal of conversation.<BR>Several suggestions from these results are discussed for further research on social interaction processes.
日本グループ・ダイナミックス学会の論文

A Qualitative Analysis of Conversation in Social Interaction

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