情報探索におけるブラウジング行動:図書館と書店における行動観察を基にして
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概要
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Although researchers have discussed several aspects of so called browsing, such discussions remained mere armchair ones and were unable to prove whether their claims correctlydescribed actual browsing behavior. This research examined the actual behavior of the subjects in bookstores and libraries inorder to clarify the concept of ‘browsing’. Research took place in 2 bookstores and 2 libraries, where 40 subjects were observed fromtheir entrance to their exit. As a result, the following actions were observed: Checking theshelves one by one; re-checking the shelves while a different book is already in hand; picking upthe same book as one the subject had just put back; stopping to check the books stacked flat ondisplay; returning the book to shelf unopened; turning pages unnaturally fast; and openingpages at random. In addition, it was found that different ways exist to perceive different types of sources, andthat the subjects judge the sources according to certain standards. In conclusion, browsing was classified into 5 types, and was defined as follows: browsing isa means of selecting necessary material among many, according to certain standards, whileemploying every sense available in order to satisfy a certain requirement for information, andwhose target remains vague at the outset.
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