4C2 PROCESS MANAGEMNT IN RESTAURANT SERVICE : A case study of Japanese restaurant chain(Technical session 4C: OS3: Service engineering(1))
スポンサーリンク
概要
- 論文の詳細を見る
This paper discusses process management problems in restaurant services. First, it introduces an analysis on the customer behaviors using large-scale purchase data. Then it introduces a multi regression model which estimates the number of customers considering date and weather information. Then, it introduces an information sharing system that encourages the real-time sharing of order information among staff members.
- 一般社団法人日本機械学会の論文
- 2011-07-02
著者
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Motomura Yoichi
Center For Service Research The National Institute Of Advanced Industrial Science And Technology
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Ishigaki Tsukasa
Center for Service Research National Institute of Advanced Industrial Science and Engineering
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Takenaka Takeshi
Center for Service Research National Institute of Advanced Industrial Science and Engineering
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Shimmura Takeshi
Center for Service Research National Institute of Advanced Industrial Science and Engineering
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Ohura Syuichi
Ganko food Service co, Ltd
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Shimmura Takeshi
Center for Service Research National Institute of Advanced Industrial Science and Engineering:Ganko food Service co, Ltd
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Motomura Yoichi
Center for Service Research National Institute of Advanced Industrial Science and Engineering
関連論文
- User-Adapted Recommendation of Content on Mobile Devices Using Bayesian Networks
- 4C2 PROCESS MANAGEMNT IN RESTAURANT SERVICE : A case study of Japanese restaurant chain(Technical session 4C: OS3: Service engineering(1))