2010年8月米国ユタ州ツアーバス事故 : 手配現場の実態/真の原因を探る/望まれる自己責任と救済のリアリズム

概要

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On the evening of August 9, 2010, a minibus carrying 14 Japanese tourists overturned on a highway in Utah in the western United States, killing three and injuring 11. There have been many cases in which Japanese tour groups have encountered traffic accidents overseas, in Turkey and elsewhere. Since this popular brand of tour was planned and organized by major Japanese tour companies, the Utah accident bears substantial responsibility for having eroded consumer trust and recovering their trust in the future will most likely not be easy. In addition, whenever an accident involving Japanese tourists occurs, the matters of investigating the cause, liability, compensation systems and degree of safety become issues for a while but seldom are firm steps taken to clarify the cause. This situation may allow recurrence of similar kinds of accidents in the future and the grief of the victims and other related people remains unhealed. It is important to get each and every factor (conducting through on-site inspection on their own, the state of affairs at the operation site, hidden causes, tourist psychology and so on,) out on the table now, analyze them thoroughly, and set in place measures to prevent recurrence.
2011-03-00