Satisfaction Factors of Occupational Truck Drivers and Their Impacts on Traffic Safety(Theory and Methodology)

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概要

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• The present paper investigates truck drivers' satisfaction and its effects on safety outcomes. A questionnaire-based survey of truck drivers' satisfaction was conducted. Responses were collected from 1,028 drivers working for 49 trucking companies in Japan. Principal component analysis revealed a four-factor satisfaction construct. Significant differences in several factors of driver satisfaction were identified by respondent attributes such as age, work experience and employment conditions, i.e., regularly employed drivers vs. non-regular employees. Using accident records collected from 11 companies surveyed, significant correlations were observed for all satisfaction factors with injury accident rates or total damage. In particular, safe driving and decreased monetary damage were facilitated by improving drivers' satisfaction with training and the vehicle. Implications for achieving higher employee satisfaction and safety outcomes in the trucking industry were also discussed.

• 社団法人日本経営工学会の論文
• 2013-01-15

著者

• Itoh Kenji

  Tokyo Institute of Technology

• LI Ya

  Tokyo Institute of Technology

関連論文

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• Effects of Job Redesign for Senior Employees in Japanese Factories
• Satisfaction Factors of Occupational Truck Drivers and Their Impacts on Traffic Safety(Theory and Methodology)
• Satisfaction Factors of Occupational Truck Drivers and Their Impacts on Traffic Safety

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