経営戦略論の見地による病院間の業績格差要因の検証^[○!R]
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概要
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The purpose of this study was to verify the factors in hospital management, which is a regulated industry, that affect the performance of hospitals, and within the framework of business strategy theory, to verify whether external environment factors according to the positioning approach have a more significant effect than internal business resource and organizational capability factors according to the business resource approach, or vice versa. In addition, the study investigated which indicators affect performance, and considered the external environment, business resource and organizational capability factors that these indicators signify that contribute to hospital performance. Using the indicators from 91 Red Cross hospitals that we collected over five terms to conduct the study, we were able to verify that internal business resource factors and organizational capability had a more significant effect than external environment factors on hospital performance. Furthermore, an analysis of indicators revealed that within internal business resources, actual scale of tangible assets, liquidity ratio, amount of cash deposits and securities, and number of doctors per 100 beds had a significant effect on performance. Within organizational capability, bed occupancy rate, ratio of personnel expenses, and cost of materials, all three of which can be expressed as overall organizational capability, had a significant effect. It can be understood from this that one factor that has a very significant effect in terms of the performance gap between hospitals is differences in overall organizational capability.
- 2011-07-10