コミュニケーションとエンパワーメントの経営開発 : 生協マネジメントのケーススタディ

概要

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This paper is concerned with a new trend of management of profit organizations and non-profit organizations in the recent changing era. The management of profit organizations tends to get not only own income but the social benefit. And the management of non-profit organizations will be required to balance between their social purpose and their development like a business enterprise. It is conceptualized as the management development. This paper analyzes Miyazaki consumer co-ops as a good case of the management development. Because consumer co-ops have both character of profit and non-profit organizations and Miyazaki co-op has become succesful co-op. This co-op challenges to change the common method of consumer co-ops. This co-op has promoted good relationship between members and staffs and has developed the co-op business through new management style. This paper estimates two way communication and empowerment of members. Communication contributes to from the democratic human relationship and to create new information including idea or know-how, and it provides new power or ability to members and staffs. Communication and empowrement should become important factors of network management.
日本福祉大学の論文
1996-08-31