リフレクティング・プロセスのコミュニケーションに関する研究(2)〜情報の均衡・不均衡がチームのコミュニケーションに与える影響〜

概要

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The purpose of this study was to investigate the effect of restriction by informational and selective asymmetry on the teams of REFLECTING PROCESS (RP). 36 undergraduate and graduate students formed 12 teams (1 team consisted of 3 students). Each team members talked each other according to one of two experimental conditions, the Symmetry Condition (SC) and the Assymmetry Condition (AC). Under the SC, each team members talked about the trouble case of junior high school students, which they did not know in detail until the experimenter explained. In other word, they had information of the case equally under the SC. Under the AC, one member of each team explained the well-informed trouble case of school, which other two members did not know in detail, and then all three members talked about the case. In other word, under the AC, only one member had much information of the case than other two members had. The results were as follow: the communication under the SC was characterized by fewer questions, frequent simultaneous utterances, many additional utterances, and many topics than that under the AC. These showed that informational symmetry and asymmetry between the members in small group influenced their communication, especially the number of topics. And, RP, which actualize the SC, is a form that facilitates free discussion and reinforces production of topics.
茨城キリスト教大学の論文