Functional Integration with ERP and the Impact to Plant Performance(APCIM2009 Best Papers)

概要

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Manufacturing companies have introduced Enterprise Resource Planning (ERP) for enterprise integration. Because of the size, goal, and cost, ERP software is employed not at plant level but at corporate level. It is usually given from headquarters of a company to plant (factory), from plant level point of view. But plants have used many IS before ERP implementation. Plants are using traditional IS even after implementation of ERP simultaneously. Both ERP and other IS have been customized at implementation as well as during operational maintenance. There have been some studies about ERP that are theoretically based on organizational information processing theory (OIPT), and the viewpoint is from organization. But the benefit of ERP implementation for a plant depends on level of functional integration too. This study evaluates level of functional integration that is realized by ERP system and other information systems (IS) in plants, and estimates their impact on manufacturing performance. The research reveals that customization and support by other IS impact on capacity to meet needs in plant, an intermediate benefit, but functional integration with ERP doesn't. The correlation of intermediate benefit to manufacturing performance is not significant. Also, this study found customization increase functional integration with ERP. Data used in this study has been collected from nine developed countries.
2009-11-13