214 ビジネスプロセス改善のためのビジネスプロセスデザインモデル(設計マネジメント〔I〕)

概要

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Nowadays, many organizations re-engineer the whole business process, which conventionally introduced packages or systems (ERP, SCM, CRM, etc.) focus on a part of business process. There are various frameworks based on EA originated from Framework [1]. However, few design models for describing business process are proposed while the methodologies are proposed. Therefore, not only business process re-engineering but also the as-is analysis of business process requires advanced ability and much task for a business process designer. We propose the design model of business process for improving business process agilely in changing social environment and developing information technologies. First, we model business and its process focused on business collaborations after arranging work types in business. Next, we describe the support for business process design whose description has the issue of difficulties and a large amount of labor. Finally, the evaluation of the described business process is discussed and the practical example of an application for a medical information system is showed.
社団法人日本機械学会の論文
2006-07-03