G01 サービス・デザインの方法論に関する研究フレームの考察(デザインマネジメント,口頭による研究発表概要,平成18年度日本デザイン学会第53回研究発表大会)

概要

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In this time, commercial products change "physical goods" to "user experience." In this paper, I think "user experience" is so called "service." Some researchers proposed "Service science" which will raise the curtain of this "service." Otherwise design research theme focus expand not only traditional design field like "products design" or "graphic design" but also "information design" or "user experience design." I feel "Human centered design" or "User centered design" are very useful to this issue. The purpose of this paper is to investigate practical cases and former researches, after that build the frame of "service design methodology research." In the last part, I propose future research plan about this theme. This research will co-operate both of academic field and business field.
日本デザイン学会の論文
2006-06-20