認知科学手法による熟練技能伝承方策に関する研究

概要

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Production skills can rise to the expert level of knack and intuition only with the right training. More highly skilled workers help contrive and improve the work methods and elucidate customers' order. Experts are also able to train younger workers in every point of work. Knack and intuition for production are also obtained with long-time work experience through the recognition of work essence. Here, a methodology for the construction of a training system for the transfer of skills to a younger generation through the use of cognitive science is discussed. This situation can be same in the development of athletic skills, which has a stronger relationship to intuitive body movement. We compare the two skill acquisition processes from a cognitive scientific point of view. The skill acquisition process includes the so called tacit knowledge of knack, so that transfer by word and manual can have only limited value. OJT is said to be efficient for transfer, but it takes a longer time, as the process and methodology of training has still not been clarified sufficiently. In this study, we propose : (1) a methodology for skill identification using QFD and (2) a transfer strategy using cognitive science.
社団法人日本経営工学会の論文
2002-06-15