秘書職の職務の分析と職務充実度に関する研究 : キャリア開発のための職務設計の視点から
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概要
- 論文の詳細を見る
This study aims at analyzing the secretarial task characteristics with a view to classifying secretarial jobs. A quetionaire survey was performed and data were collected from 186 employees who work as secretaries in various organizations. An instrument was created with 84 items representing secretarial tasks. Also, questions were adopted from the Job Diagnostic Survey to calculate the Motivating Potential Score. Results of a factor analysis suggest that there are four distinct types of secretarial work. After computing the Motivating Potential Score for each type of work, it is apparent that job redesign is called for so that these jobs are constructed and arranged in order to foster career development of secretaries.
- 経営行動科学学会の論文
- 1996-02-10