A Computer Supported System of Meetings Using a Model of Inter-Personal Communication

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Information systems to support cooperative work among people should be first designed to help human communication. However, there are few systems based on the analysis of human communication. Standing on this situation, we propose a meeting support system for the participants' understandings by indicating the suitable information about the "topic of the scene" Our system provides only useful information by monitoring each statement without complex methods. To show something useful multi-media information for members, we propose the following structure of the meeting on the basis of the analysis of communication. Each statement is classified into two levels, either ; a statement about the "progress" of the meeting (context-level utterances) or, a statement about "objects" (content-level utterances). Further, content-level utterances are classified into two types, position utterances and argument utterances. Using this classification of statements, the proceeding of the meeting is represented as the tree model which is called a "context-tree." If the structure of meetings is fixed, it is possible to select only useful information from all shared information for members by analyzing each content-level utterance. The system introduced in this paper shows appropriate multi-media information about the "topic of the scene" by using the above model. We have implemented a prototype system based on the above ideas. Moreover, we have made some experiments to show the effectiveness of this system. Those results show that our method is effective to improve the "productivity" of meetings.
社団法人電子情報通信学会の論文
1995-09-25

A Computer Supported System of Meetings Using a Model of Inter-Personal Communication

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