Content-independent EPSS with Automatic Context Sensing on the Web (特集 マルチメディアコミュニケーションシステム)

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概要

• 論文の詳細を見る

• An EPSS is an Electronic Performance Support System that provides users with integrated, on-demand access to information for the purpose of job performance enhancement. We propose a framework, called WebAttendant, upon which a "content-independent EPSS" can be developed. WebAttendant automatically tracks and analyzes a user's operational behavior ("automatic context sensing") on the Web, and provides individual instructions in the form of helpful interventions, according to a set of rules, such as guidance windows and balloon help messages. As a result, WebAttendant can be managed independently from the Web sites, and the EPSS can be reused or added without changing the Web content itself. In order to verify the usefulness and efficacy of WebAttendant, we carried out several experiments. The experiments show that WebAttendant is effective as a platform for a content-independent EPSS on the Web.

• 一般社団法人情報処理学会の論文
• 2002-02-15

著者

• Hijikata Yoshinori

  Department Of Systems And Human Sciences Graduate School Of Engineering Sciences Osaka University

• IKEHATA YUKO

  IBM Tokyo Research Laboratory

• SOUYA TOSHIO

  IBM e-business Wireless Consulting

関連論文

• Content-independent EPSS with Automatic Context Sensing on the Web (特集 マルチメディアコミュニケーションシステム)

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