米国における"Social Program Design and Management"の授業から学、プログラム開発および社会福祉援助のあり方

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概要

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• The purpose of this article is to address the importance of social program design and to introduce skills and techniques for designing social programs which the author studied in the United States. In this article, "outcome-based accountability" and "client-centered performance management" are introduced as the bases of social program design. Outcome-based accountability tells us that what is important is not "what is provided by the organization", but "what the clients received as the outcomes of the services". The clientcentered performance model posits five performance areas: client outcomes, productivity, resource acquisition, efficiency, and job satisfaction. Following the explanation of the performance areas, four principles of client-centered performance management are described as the core of the model. Finally, the fifteen stages of skills and techniques required in program design are discussed. Each stage must be carefully designed and the program must have a logical flow from the problem to the goals, to interventions, service procedures, and helping episode so that all parts of the program fit/work together.

• 関西学院大学の論文
• 2003-10-28

著者

• 馬場 幸子

  イリイ大学アーバナ・シャンペイン校社会福祉学部

• 馬場 幸子

  イリノイ大学アーバナ・シャンペイン校社会福祉学部

関連論文

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• 米国における"Social Program Design and Management"の授業から学、プログラム開発および社会福祉援助のあり方

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