<研究論文>コミュニケーション能力の評価 : 評価者と尺度の文化的要因に関する実態調査
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概要
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This study aims to examine the assessment of communication competence in terms of two concerns : (1) who should assess communication competence; and (2) whether cultural factors need to be incorporated in measures. To investigate the assessors' effect, the relationship between self-ratings and peer-peer ratings of communication competence is examined. As to the effect of cultural factors, two measures are employed simultaneously to compare the assessment of communication competence : a measure developed in Western context and the one developed in Japan. 68 undergraduates completed a questionnaire with which they rated their own communication competence and that of others within the same small groups. The questionnaire consisted of two different measures of communication competence : the Communicative Competence Scale (CCS) developed by Wiemann (1977) and repeatedly used in Western countries and the Japanese Interpersonal Competence Scale (JICS) developed by Takai & Ota (1994) with consideration on characteristics of Japanese culture. Results of correlational analysis indicated that self-ratings were weakly and positively related to peer-peer ratings in JICS, but not in CCS. As to the types of measures, a moderate and positive correlation was identified between the scores of CCS and JICS. Factor analysis was conducted to identify culture-general and culture-specific items of the two scales and their results were discussed in terms of "interaction management, ""situation judgment, ""fairness, ""empathy, " and "harmony".
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