The role of nurse administrators and managers in quality psychiatric care
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概要
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Psychiatric healthcare services in Japan demand continuous improvement toensure quality care. Psychiatric nurse administrators and managers greatly influencethe quality of services. To improve treatment, the following are considered necessary :clarification of service goal, proper assessment of treatment outcome, shortening of hospitalization,patient-centered care, establishment of trust relationships based on opencommunication with patients, and effective interdisciplinary teamwork. Additionally, administratorsand managers must evaluate the clinical competence of individual nursesand appropriately assign them, especially when personnel shortage is an issue. Furthermore,in collaboration with other healthcare professionals, nurse managers must provideoptimal care by setting goals of psychiatric services for patients in acute, sub-acute, orconvalescent phases. This article presents the roles of nurse administrators and managersin improving the quality of Japanese psychiatric healthcare services.
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