The Improvement on Management for Library. Improvement of the Work in a Special Pharmaceutical Library.
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概要
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Information technology has developed considerably, and this development has resulted in striking changes in the library environment. We should adopt the newly developed electronic networks and make good use of the changes to increase customer satisfaction. We can no longer maintain customer satisfaction at the present level without the support of outsourcing. The feedback system from customers is the most important factor in improving library work.
- 特定非営利活動法人 日本医学図書館協会の論文