Estimating Environment-Independent Parameters on Basis of Comparative Assessment of Users Subjectivity

概要

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We analyze subjective assessments by comparative evaluations of bulk data transmission by using two psychological methods (the method of successive categories and the constant method). From the results of the first experiment, the thresholds at which participants downloading a data file began to feel dissatisfaction with service degradation are 15.7Mbps and 11.6Mbps obtained by the two different methods when the throughput without the service degradation is approximately 22Mbps. In the second experiment, we investigate the threshold of user satisfaction for various network environments. The threshold is 63% of the throughput of the users usual network environment. Moreover, from the viewpoint of download time, users feel dissatisfaction with the quality when download time becomes 1.5 times longer. These values can be used to more effectively allocate network resources and thereby achieve higher service quality.