コンピュータシステムの発展がもたらす新しい概念が人間関係に及ぼす影響(2) : CIM構築におけるコミュニケーションの問題

概要

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System (2) : An Issue of Communications to Construct a Computer Integrated Manufacturing System Computer integrated manufacturing (CIM) is expected to be an effective function for enterprise operations. However, it does not work well at present, because of the human factor issue besides the technological factor. The issue includes how to spread the new concepts produced by the progress of computer system, and it also includes human communication. "Tacit understanding" plays an important role in Japanese culture that is different from Western communication style. Accordingly, there are some requirements to change of current Japanese communication style to construct effective CIM system. However, we believe that the state of human relation should not be changed by computer system. Computer system is created by human being, and they must be harmonized with human society. To achieve "tacit understanding" through computer system, "communication media for tacit understanding" and "the field to create common experiences for tacit understanding" are necessary. The current progress of computer technologies, such as network system and multi-media, will build a context for that kind of communication in near future. Moreover, the progress will be also achieved with consensus through that kind of communication.
日本人間関係学会の論文
1995-10-25