C-8 危機対応における業務ノウハウ蓄積手法確立のための思考プロセスの解明

概要

論文の詳細を見る
Command and control is required to be flexible and practical in disaster management. The knowledge of incident responses has been previously difficult to describe in a common way because of an indeterminacy of each occasion. Therefore it depends on a the capability of individual commanders. In this study we interviewed some municipal employees who had actually experienced some incident responses. The analisys of the interviews indicates that the thinking process in an incident response is the sense-making process different from a rational decision-making.