リコーにおけるマネジメント技術革新(<特集>持続的競争優位性を実現する"ものづくりマネジメント技術")

概要

論文の詳細を見る
To provide outstanding products in terms of usability and environment friendliness, is the basic management policy in Ricoh group. In addition, obtaining the management practices that can realize customer satisfaction and competitive superiority at the same time, is also aimed. In this report, the following subjects are described. 1) The methods to manage the whole group, aiming to realize customer satisfaction and competitive superiority at the same time. 2) Characteristic activities within the product development process, related to the basic functions of a product, which are safety, reliability, and usability. 3) Development of efficient and effective infrastructure, that can be shared by all product development processes.
社団法人日本品質管理学会の論文
2006-07-15