空港スタッフの空間環境評価に基づく空港旅客ターミナルビルの施設整備条件 : 空港ターミナルビルの施設環境整備に関する研究その2

概要

論文の詳細を見る
In the previous report, the authors analyzed visitors' ratings of the spatial environment of the terminal buildings of four major airports in Japan. The present report summarizes the results of questionnaire surveys on the staffs of the same airports for their ratings. These results were analyzed in relation to the physical conditions of the terminal buildings and compared with the ratings by visitors. The staffs' ratings of the spatial environments of the terminal buildings where they work were lower, with clearer demand for improvement, than ratings by visitors. It was concluded that planning of airport facilities should sufficiently take account of the staffs' opinions. The conditions for planning were also clarified in regard to building design, comfort, facility service/shops, waiting time, sufficiency of furniture, movements, etc.
2003-11-30