解釈の多様性の認識によるコミュニケーションへの姿勢の変化

概要

論文の詳細を見る
We all have experienced miscornmunication to some degree. Our intention may be misunderstood or we may inappropriately infer another's intention. As a result, we may hurt each other's feelings and may end up avoiding communication with other people. One of the causes of misunderstanding of intention is that we tend to interpret other's utterances solely from our own point of view and do not seek other possibilities. In this article, I would like to argue that the ability of interpreting another's utterance, in particular inferring interpersonal meaning implied in the utterance, from various points of view is necessary for successful communication and acquiring this ability will change attitudes toward communication. This article also contends that in order to acquire this ability, people need to recognize that at least five interpersonal dimensions are involved in the inference of interpersonal meaning. Recognizing these dimensions will enable us to find alternative interpretations more easily and reduce the risk of misunderstanding. This hypothesis was tested in a university communication class and the results show the recognition of these dimensions brought a drastic change of student attitudes toward communication.
北海道東海大学の論文
2005-03-25