顧客満足と旅行情報管理システムについての一考察

概要

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It is necessary that we store information from customers, know their requirements and satisfaction levels, and make proposals that will lead to customer satisfaction. This paper shows a study of travel information management system designed for customer satisfaction. Data search and data mining is possible anywhere and anytime using Internet and a portable terminal with this system. More importantly it should be easy to input speedily and maintain correctly.
1999-03-01