テクノストレス症候群に関する研究(第1報) : テクノ症的傾向の検査尺度用の質問項目群の作成
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概要
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The actual condition of technostress syndrome is little known. In order to reveal the actual condition of technostress syndrome, a certain scale is required. As the first step to establish the scale, the present study devised a questionnaire to evaluate a technostress tendency. Twenty-three computer operators were interviewed about their mental conditions when working with computers. Based on the information obtained by the interview, a draft questionnaire was made. After revision through the pretest, a questionnaire consisting of 37 questions was completed. Of 37 questions, 28 were associated with the techno-centered tendency and 9 were associated with the techno-anxious tendency. Each question has 3 categories-Yes No, or Unknown-for answers. The questionnaires were sent out to 273 (male : 241,female : 32) computer operators to collect data. Analysis was conducted by separating the questions associated with the techno-centered tendency from questions associated with the techno-anxious tendency. Each question was given a point according to the answer-1) Yes-1 point, 2) Unknown-O. 5 point, and 3) No-O point. The total points were used as the score to judge the technostress tendency of the subject. The mean value and standard deviation of the score were calculated. Subjects whose scores were≧mean+SD were put in the high tendency group and subjects whose scores were≦mean-SD were put in the low tendency group. Chi-square test was used to evaluate the difference in the answer to each question between high and low tendency groups. The questions in which the answers were significantly different between two groups were proved to be associated with a technostress tendency and selected. The questions selected by chi-square test were further analyzed by factor analysis in order to be classified. As the result of chi-square test, 22 out of 28 questions associated with the techno-centered tendency and all of the 9 questions associated with the techno-anxious tendency were selected. Factor analysis revealed that 22 questions to judge the techno-centered tendency were classified into 8 factors and that 9 questions to judge the techno-anxious tendency were classified into 3 factors. The author would like to conduct a further study to refine the questionnaire and hopes to establish a standardized scale.
- 日本心身医学会の論文
- 1992-06-01
著者
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